Safeguarding Adults Procedures

53 Roles and Responsibilities of other Agencies Enquiries conducted by other agencies Type of enquiry / risk assessment Agency responsible Criminal (Including assault, theft, fraud, misuse of property, possessions or benefits with criminal intent, hate crime, domestic violence and abuse or wilful neglect of a person lacking capacity). Police. Domestic violence or abuse – serious risk of harm. Relevant organisation carries out a Safe Lives risk assessment and referral to MARAC. Fitness of registered service provider. CQC Unresolved serious complaint in healthcare setting. CQC/ CCG and other bodies Breach of rights of person detained under the Mental Capacity Act 2007 Deprivation of Liberty Safeguards (DoLS). CQC Supervisory body e.g.: LA Breach of terms of employment/ disciplinary procedures. Employer Breach of professional code of conduct. Professional regulatory body Breach of health and safety legislation and regulations. Health and Safety Executive (HSE) Environmental Health Dept. Complaint regarding failure of service provision (Including neglect of provision of care and failure to protect one service user from the actions of another). Manager/ proprietor of service/ complaints department. CQC Ombudsman (if unresolved through complaints procedure). Breach of contract to provide care and support. Service commissioner (e.g.: social services, CCG, Supporting People). NHS providers and providers of care are required to comply with the duty of candour meaning providers must be open and transparent with adults at risk about their care and treatment, including when it goes wrong. The duty is part of the fundamental standard requirements for all providers. It applies to all NHS trusts, foundation trusts and special health authorities and for all other providers, including social care. All organisations regulated by. CQC. Appendix 3 – Roles and Responsibilities of other Agencies