Safeguarding Adults Procedures

126  Where the trader has identified additional work and is requesting more money;  Where a verbal or written contract has been agreed in the home, or consumer’s place of work, for goods or services over £42 and the trader has not given a written cancellation notice, or the trader has refused or ‘forgotten’ to give the adult at risk any paperwork when requested;  Where a trader ‘cold called’ to gain work, and especially in the high-risk areas of roofing, guttering, fascia’s, driveways, other general building or gardening work;  Where it appears that there is a lottery, bank or dating scam whether by way of mail, phone calls or the internet;  Where a consumer responds to ‘junk mail’. Large quantities of mail may be an indicator of concern.  Where there is concern that on-line crimes (cyber scams) are being committed.  The list above is not exhaustive but aims to give an indication about where financial abuse may occur. 6.2 Trader includes any person who contracts with the consumer (if in doubt contact the relevant Trading Standards office). 7. DORSET POLICE NOTIFICATIONS TO TRADING STANDARDS 7.1 Dorset Police should contact Trading Standards officers where it is suspected or known that a trader’s behaviour may give rise for concern. Examples of this can be found in Annex 1 of this appendix. 7.2 The responsibilities of Dorset Police officers:  Attending officer takes details.  A call is then made to the relevant Trading Standards to inform them of the circumstances.  A discussion will take place to negotiate about which agency takes primacy for the investigation.  If a victim has been identified as potentially at risk, the attending police officers will complete a PPN form containing as much detail as possible about the circumstances and the suspect(s). The Multi Agency Safeguarding Hub (MASH) at Dorset Police will submit a referral to Adult Social Care using the PPN form. 8. CONFIDENTIALITY and INFORMATION SHARING 8.1 If the adult concerned can consent to agree to information being shared, this should be obtained where a disclosure has been made. 8.2 A person may positively refuse to give consent to disclosure or his/her consent may be absent. A person’s right to confidentiality is not absolute and may be overridden where there is evidence that sharing information is necessary in exceptional cases because:  A criminal offence has been or is likely to have been committed or  The service user or someone else may be in imminent danger or  There is a risk to health /wellbeing – physical or mental health or  There are concerns about adult abuse/ neglect. 8.3 Consideration should be given to consulting colleagues where the disclosure of information without the person’s consent is being considered. See also Appendix 9 of the Multi-agency Safeguarding Adults Procedures. 9. GUIDANCE 9.1 Guidance produced by the Association of Directors of Adult Social Services, (ADASS), the Local Government Association (LGA) and the National Trading Standards Scams Team “Financial Abuse and Scams” refers to the difficulty there may well be in talking with a